Refund policy

Return and refund policy

We want you to be happy with what you bought. You have 30 days from the day it is delivered to ask for a return.

To be eligible, the item must be in the condition you received it and in its original packaging. You will need the order number or the email address you ordered with.

How to start a return

Email us at auromapparel@gmail.com with your order number and what is wrong. We will reply with instructions and the return address. Items sent back without asking first cannot be accepted.

Return shipping

Return postage is paid by the customer, unless the item arrived damaged or is not what was ordered. If the item arrived damaged, faulty, or is not what you ordered, we cover the return and send a replacement or a full refund — your choice.

Damaged or wrong items

Check your order as soon as it arrives. If anything is damaged or wrong, email us within 30 days with a photograph and we will put it right.

Refunds

Once your return arrives we will inspect it and email you either way. If it is approved, the refund goes back to your original payment method. Your bank or card company may take a few more days to show it — that part is out of our hands.

Cancellations

If your order has not shipped yet, email us and we will cancel it and refund you in full.

Questions about any of this: auromapparel@gmail.com.

Wefton